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 Literati Home : Web Solutions : New Server Information
New Server Information

Literati is implementing a new email server for our clients. This new server will have increased bandwidth, reliability, and security.

Literati Email Users should use "mail.literati.biz" for both their incoming (POP3/IMAP) and outgoing (SMTP) mail server.

All connections to this server must be done thru SSL - aka POP3S, IMAPS, SMTPS.

SMTP Authentication
Any Literati Email User can use the Literati Server to send outgoing email (SMTP) but they must have a user account and use SMTP Authentication (SMTP Auth) - that is they must log on with their username and password to send email. Any current desktop email program should have this feature. With SMTP Auth, you can send email with your Literati account from an connection and are no longer limtied to specified ISPs.

Some Technical Information
Mail server port numbers are: POP3 - 110 , POP3S - 995 , IMAP - 143 , IMAPS - 993 , SMTP - 25 , SMTPS/TLS - 24, 465

Web Mail
Web Mail is available at mail.literati.biz. This domain name will redirect you to the SSL protected web mail site. You must have a Literati user account to use the web mail.

Desktop Email Programs
Any current, good email program can use SSL. But because we are using a self-signed SSL certificate, you have to tell the email program to accept the certificate and stop asking about it.

    * Thunderbird
    Will prompt you when you connect to an SSL based server and ask whether you want to accept the certificate once, always, or not at all. Click to always accept the certificate.

    * Eudora
    Similar to Thunderbird, but the dialog box has more certificate information in it. Also it's accept always or deny. Click to accept it.

    * Outlook/Outlook Express
    Outlook and OE have more step to accept the SSL certificate:

    How to Import the SSL certificates via IE 6:

    • Using Internet Explorer go to https://mail.literati.biz:465. The 465 is important and you must use IE.
    • Doing this should pop up a "Security Alert" box.
    • In here click "View Certificate"
    • Go to "Certificate Path" tab. Do NOT use the "Install Certificate..." button here.
    • Click on the parent www.literati.com, it has a red x in its icon
    • Now click on this tab's "View Certificate" button
    • Another pop up window for "Certificate" opens. It looks like first one but IS different
    • Click the "Install Certificate..." button here.
    • Walk thru "Certificate Import Wizard", just accept defaults
    • Click the Yes button to the "Security Warning" dialog box that pops up
    • Another box should pop up and say "The import was successful." Click OK
    • Click OK to close the second "Certificate" dialog box
    • Click OK to close the first "Certificate" dialog box
    • Click Yes, in the first "Security Warning" dialog box.
    • If clicking Yes, IE will display an error message from the mail server. You can ignore that. Close IE.

    How to Import the SSL certificates via IE 7:

    • Go to https://mail.literati.biz:465. The 465 is important. It returns the certificate the way we want, using 995 or 993 as before doesn't work the same.
    • Click “Continue to website” if a warning page appears
    • Select “Page”
    • Select “Security Report”
    • Select “View Certifications”
    • Go to "Certificate Path" tab. Do NOT use the "Install Certificate..." button here.
    • Click on the parent mail.literati.biz, it has a red x in its icon
    • Now click on this tab's "View Certificate" button
    • Another pop up window for Certificate open. It looks like first one but IS different
    • Click the "Install Certificate..." button here.
    • Walk thru "Certificate Import Wizard", just accept defaults
    • Click the Yes button to the "Security Warning" dialog box that pops up
    • Another box should pop up and say "The import was successful." Click OK
    • Click OK to close the second "Certificate" dialog box
    • Click OK to close the first "Certificate" dialog box
    • Click Yes, in the first "Security Warning" dialog box.
    • If clicking Yes, IE will put up some error message from the Postfix. Close IE.
    • Check "Internet Options" control panel again
    • Go to the "Content" tab "Certificates..." button
    • Check the Trusted Root Certificate Authorities tab. www.literati.biz should be in there under "Issued To" - this is the root certificate. You can double-click it to view the certificate info.
    • Close all those windows for the "Internet Options" control panel.

    If the import does not work (usually for IE 7 Vista):

    • Go to https://mail.literati.biz:465. The 465 is important. It returns the certificate the way we want, using 995 or 993 as before doesn't work the same.
    • Click “Continue to website” if a warning page appears
    • Select “Page”
    • Select “Security Report”
    • Select “View Certifications”
    • Go to "Certificate Path" tab. Do NOT use the "Install Certificate..." button here.
    • Click on the parent mail.literati.biz, it has a red x in its icon
    • Now click on this tab's "View Certificate" button
    • Another pop up window for Certificate open. It looks like first one but IS different
    • Select the “Details” tab
    • Select “Copy To File”. Follow with the defaults and select an easy location to save it to. For example, the desktop.
    • In IE, go to “Tools” and “Internet Options”
    • Select the “Content Tab” and open “Certifications”
    • Select the “Import” button
    • Browse to your file that was just saved
    • Complete the wizard with default settings

    Now Outlook and Outlook Express should send and retrieve mail from the new Literati Server using mail.literati.biz without throwing up any warning dialog boxes.

    * Norton Anti-Virus
    The User's Guide says Norton AV doesn't support SSL in getting mail via POP3S or sending via SMTPS (and doesn't support IMAP/IMAPS at all). If you use Norton AV, you will have to turn off the mail scanning with Norton AV and scan email attachments after they are downloaded.

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